Imagine every sales or customer service rep handling every inbound or outbound call nearly perfectly–saying exactly the right things at the right time! Read on! 20SalesQuestions.com can make that happen.
Easy to Use!
Simple web-link based design makes it easy to navigate to appropriate information and language to use.
Custom Design
Every response your CSR will use is a response you have approved and tested. No “winging it” or inaccurate information.
Accurate Information Instantly!
All your price lists, documentation, special libraries, etc. are instantly available to your reps.
WHAT WE DO
We provide well written accurate information for all your sales/CSR reps!
The robust tool we offer is always current, always accurate, always uses approved language. No fumbling around to find paper files, sticky notes, or scraps of paper. Instead, great information organized by category or situation pops up instantly with every click. Move smoothly from topic to topic tracking the prosect/customer–always with relevant, factual information delivered professionally. Even beginners will sound authoritative, professional.
WHAT WE OFFER
We make your staff sound professional!
If you’ve ever cringed at something your rep said or how he/she said it, you know how important it is to get it right and say it right! No overstated promises or awkwardly stated pitches.
Totally portable solution
Once set up, reps can use it in the field just like in the office. Everything is accessible all the time to make sales/service calls successful and productive. Any number of people can use it at the same time–on any device!
Easy to maintain
We keep your information up to date or we can train your people how to do it–including adding new information. Either way, you can be confident about how your product or service is represented–consistently.
Perfect Presentation
The information your rep shares is formatted in bullet form, making it easy to select the most relevant points. And, no sing-songy reading of canned information, since it is coming from notes, not a script!
Why you need this tool.
If you are losing sales (or worse, customers) because of poor handling of telephone inquiries or outcalling, this tool will pay for itself instantly. It is affordable, practical, effective, powerful. And it relieves your big headache of reps promising the moon or botching the handling of an otherwise effective close.
It’s time to go PRO!
As your company has grown, there’s a good chance your sales and service processes have not kept pace. If you’re ready to raise the bar for your people, here is the easy way to do it. Your sales and customer retention will reflect the results!
Call us! It will only take a minute
CONNECT WITH US
Call with your questions
While you have been visiting our site, chances are your phone has been ringing. Are you confident the call was handled well?
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